SHIPPING & RETURNS

Shipping
After confirmed your order information and measure size, we will send you costume out within 5~7 business days.
Usually there are three shipping ways to choose from: DHL, EMS, UPS.  It will take about 7~10 days for shipping.
You could also track your package on the below link with the tracking No. we provided to you.

1. DHL:
http://www.dhl.com/en.html
2. EMS:
https://www.17track.net/zh-cn
3. UPS:
https://www.ups.com/


Import Duties & Taxes
Please kindly noted that the import taxes are responslible by the purchasers. Since the customs policies and local tax vary from country to country and we do not have the information on what the cost.

Should customers refuse to accept a parcel due to import taxes or fail to be contacted by courier to pay for import taxes, they take full liability for all postal charges, return shipment costs, customs charges and handling fees, and they must bear any loss resulting from that. No refund will be accepted in this case.

Please be aware that if you don't choose to pay the import taxes we reserve the right to charge any additional costs incurred by cosplay007.com to you.

Return Policy
Return is accepted within 14 days after the buyer's receiving the item. We provide 14 days Money Back Warranty. No return or exchange will be accepted after 14 days from the date of purchase.

After getting the returned item, we will return the customer at the item's price( excluding the shipping costs and form) Please understand and that shipping and handing fee is not refundable. Buyer is responsible for shipping costs incurred shipping products back. Please knidly noted that the item have been used or washed can not been returned.

If you have any quqestions on the delivery or tax or return, please contact us at cosplay007@outlook.com. 

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